1) You inquire 2) We get on a discovery call to understand your needs, scope, and timeline. 3) You get a proposal with a quote and statement of work to review. 4) You sign the agreement, pay your first instalment, and enter your client portal. 5) We bring your vision to life. A more detailed process breakdown will be shared during the kickoff.

Our work transcends a strict niche. We've worked across industries and stages. This gives us a genuinely outside perspective, which is often exactly what a brand needs. What our clients have in common is that they see design as a competitive advantage, not an afterthought. Not sure if we're the right fit? Reach out. We're happy to have that conversation.

Every project is different, so pricing depends on scope and complexity. Tell us a bit about what you're working on and we'll get back to you with a quote. The one fixed-price package is our Sprint: a 2-week branding intensive that moves fast without cutting corners, at $4,800.

We assemble the team after discovering your needs. Martha (Bitemark's founder and lead designer) is always involved. For websites, our resident web developer Harry joins in; for anything requiring specialist skills, we bring in trusted people from our creative network.

Yes. We're based in Poland but work with clients worldwide. Over 90% of them have been US-based, and timezone differences have never been an issue.

Bring a solid understanding of your business: where you are, where you're headed, and what's standing in the way. You don't need to come with a vision or a stack of references. But you do need to be ready to have real conversations, give honest feedback, and make decisions. The best work happens when both sides show up fully.

Yes, because laying the foundation is one thing; continuing to execute it well is another. If you'd rather not go it alone after launch, we offer retainers around social graphics, campaign work, new product rollouts, and whatever else the brand needs to keep moving forward.